The Tech Payment collects the information you give us, either online or by email or facsimile. In most cases, the personal information The Tech Payment will collect from you is the personal information we are required to obtain and pass on to the relevant registry when you apply to register a domain name with us. This information includes your full name, mailing address, phone number, email address and where applicable, your facsimile number. The Tech Paymentalso collects your payment details from you when you apply to register a domain name, such as your i credit card number or bank account details.
If you purchase a digital certificate through us, we are required by the provider of those certificates to collect personal information from you to pass back to that provider. We will also collect your payment details from you such as your credit card number or bank account details.
You always have the option to disable cookies by turning them off in your browser. However, you should be aware that many of the services available on the The Tech Payment website will not work if you have chosen to do this.
In addition to cookies, The Tech Payment servers register the type of web browser you are using and your IP address when you access our website.
ICANN (the Internet Corporation for Assigned Names and Numbers) is the organization which governs the functions performed by both its accredited registrars (of which The Tech Payment is one), and the registries in regulating the domain name registration process. ICANN requires that each of its registrars must make available the personal information we collect from you when you apply to register any generic top level domain names (i.e. com, net, org, biz, info and name) to the public on a publicly accessible database known as the WHOIS database. In addition, it applies to some of the country code top level domains. For example, in India the personal information you supply to us in applying for a domain name registration for a com. In domain name, must be made public on the publicly accessible database run by the com.in registry.
The public policy behind this requirement is that the personal details of domain name licence holders should be freely available to all other users of the Internet. This public policy is adopted by the domain name industry as a whole. The requirement means, however, that The Tech Payment will not be able to control how members of the public may use the information made available on these publicly accessible databases.
In addition, ICANN has another mandatory requirement that all its accredited registrars make the WHOIS database of personal information for com, net and org available for bulk downloads by third parties who have entered into a bulk access agreement with The Tech Payment . If you do not want your personal information to be included in these bulk downloads, you may opt out of this service by providing written notice to The Tech Payment or by emailing us at firstname.lastname@example.org
We will be contacting you using the personal details you provide to us when you apply for a domain name registration through The Tech Payment, to advise you of all relevant information relating to your domain name license. This includes any account administration information including renewal information and billing information, as well as notices of any important system changes which will impact on your online interactions with us. Each of these functions is necessary if The Tech Payment is to effectively fulfil its role as the registrar of your domain names.
The Tech Payment may use your information to measure your experience of our services and products and to inform you of new product developments and associated services that we believe will interest you. If you do not wish to receive email notices or other communications from The Tech Payment regarding additional products and services, simply use the newsletter unsubscribe function available here to notify us that you wish to opt out of this service.
We may use your information in statistical form to analyze your purchasing preferences. This information is not used to track your individual preferences but rather to give us a general picture of the products and services our customers prefer. We might also gather information in statistical form such as the number of visitors who visit The Tech Payment website on a daily basis. Again this is not used to track any individual customer's browsing habits.
We may use your email communications with The Tech Payment to analyze customer service issues as a way of identifying potential improvements for The Tech Payment products and services. In addition, we may occasionally monitor telephone conversations with you in order to facilitate staff training and to maintain our high levels of customer service. We will always inform you prior to any telephone conversation which is monitored in this way to obtain your prior approval.